Juliet Bag

At our company, all hair extension orders are processed with care and quality control.

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  Processing Time:
  
  Orders are processed within 1–3 business days, excluding weekends and holidays.
  
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  Shipping Time:
  
  Delivery times vary depending on the shipping carrier and destination. We are not responsible for delays caused by the shipping provider.
  
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  Shipping Address:
  
  Customers are responsible for providing a correct and complete shipping address. We are not liable for packages lost or delayed due to incorrect or incomplete addresses.
  
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  Tracking Information:
  
  Once your order has shipped, a tracking number will be provided via email.
  

Due to the hygienic nature of hair extensions, all sales are final.

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  No refunds, returns, or exchanges are accepted under any circumstances.
  
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  Once hair extensions have been opened, used, installed, altered, or tampered with, they cannot be returned.
  
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  We do not issue refunds for incorrect orders placed by the customer or dissatisfaction with the product.
  

Damaged or Incorrect Orders:

If you receive a damaged or incorrect item, you must contact us within 48 hours of delivery with clear photo evidence. If approved, a replacement may be issued. No refunds will be provided.